Legal notice

Distributor: Uchill Co., Ltd.
Representative: Akimasa Azechi
Address: 1-7-21 Tsujido Motomachi, Fujisawa City, Kanagawa Prefecture 251-0043, Japan
Phone number: +81 90 1910 9961
Email address: shop@utsuwabi.com
Necessary charges other than the product price:

The customer will be responsible for the charges.
Payment method and timing: Credit card, ShopPay, ApplePay, Google Pay, PayPal: At the time of ordering (Debits from your account will be made on the date designated by each credit card company you have contracted with.)
Product delivery time: The product will be shipped within 5 business days after receiving your order.
Product delivery method: YAMATO TRANSPORT CO., LTD.
Regarding returns, defective products, and cancellations:

Please note that there may be differences in the texture and color tone of the actual product, especially for ceramics, compared to the photos posted on this site. We cannot accept returns due to differences in texture or color tone. Please note that we cannot accept returns or exchanges for items that have been used even once or have been damaged by the customer.
Return deadline: If the product is defective or damaged, please contact us for details via email or contact form within 3 days from the date of delivery.