How to Find the Local Tracking Number
Your package is first handled by Yamato Transport in Japan and then transferred to the local carrier (UPS).
The tracking number we provide is for Japan domestic delivery. Once your package enters your country, the carrier changes to UPS and a new tracking number will be issued.
You can find your UPS tracking number as follows:
1. From the shipping confirmation email, click on the Yamato Tracking Site link.
2. Enter your Yamato tracking number and click Track.
3. Once your package has entered your country, a “Detail” button will appear at the bottom of the search results page.
*Please note: the “Detail” button will not appear until the shipment has arrived in your country.
4. Click “Detail” to view the local delivery information.
The second line from the top, labeled “Delivery Tracking Number”, is your UPS tracking number.
How to Check the Local Delivery Status
While the Yamato site also shows delivery status, you can find more detailed information on the UPS website.
Enter your UPS tracking number to search.
Inquiries About Local Delivery
Once your package has been handed over to the local carrier, please kindly contact UPS directly if you have any questions or concerns about delivery.
We also recommend using the UPS Assistant for quick and convenient support.
