5 Reasons Why We Stand Out
Uchill is a specialized Japanese tableware store that offers carefully selected dishes from all over Japan.
We would like to introduce five reasons why we recommend shopping with us.
《TABLE OF CONTENTS 》
1.Reliable Japanese Quality
The tableware we handle at Uchill is mostly handcrafted, taking time and care in each individual piece.
They are created through a meticulous process, with multiple craftsmen dividing the tasks or a single artisan crafting the entire piece from start to finish.
These works, made by skilled craftsmen, embody the delicacy that is unique to handmade items.
They are crafted with strict quality control measures and a deep commitment to the materials used.
Uchill is a specialty store that offers a top-notch selection of pottery and artwork from carefully chosen kilns and artists across Japan.
We invite you to explore the wide range of pieces and experience the essence of Japan as you discover your favorite item.
In our online shop, we provide detailed introductions for each piece, including handling instructions, dimensions, weight, and usage, since you cannot physically touch and purchase the items.
We aim to offer a shopping experience that feels as if you were browsing and buying in a physical store.
We strive to provide a secure and safe shopping experience for you.
2.Fair Pricing
We offer Japanese products at local prices, even for international customers.
By utilizing the services of professional shipping companies and purchasing agents, you can shop with peace of mind and ensure a safe and secure shopping experience.
Our Sales Policy
At our store, we prioritize providing customers with quality products at fair prices.
We believe in offering the same value as the prices at which they are sold in Japan, as it allows us to deliver the true value of the artwork directly to our customers.
Regarding our Purchasing Proxy Service
At our store, we utilize the services of World Shopping Co., Ltd. as our Purchasing Proxy Company.
By utilizing a purchasing proxy service, we ensure safe international shipping and provide a secure shopping experience with support from our English-speaking staff.
Please note that there are some fees associated with using the Purchasing Proxy Service.
Including:
・Domestic Shipping Fees
・International Shipping Fees
・A 10% handling fee (based on the product price)
For detailed information about shipping fees, please refer to the following link:
ABOUT Shipping Fees
3.Gifted Chopstick Rest
We offer a complimentary gift of chopstick rests to all our customers! (Not for sale)
These chopstick rests feature traditional Japanese patterns with vibrant red and blue colors.
We hope they add a touch of Japan to your dining table and bring joy to your dining experience.
You will receive a random selection of four different patterns, so you can collect them one by one!
4.Multiple Payment Options
You have multiple payment options available for your shopping convenience!
Please choose from the following payment methods:
・Credit Cards (VISA, MasterCard, American Express, JCB)
・PayPal
・Alipay
*Please note that all payments will be processed in Japanese Yen (JPY).
For the currency conversion rates, please refer to your payment provider directly.
5.Damage-Free Guarantee
We strive to deliver your items safely by meticulously packaging them according to their unique requirements.
Our dedicated team ensures that each item is carefully packaged to ensure its safe arrival.
At Uchill, we utilize cushioning materials such as foam polyethylene sheets to carefully package each item according to its type and shape.
In the unlikely event that your item arrives damaged, we offer a full refund of the product price (including fees and shipping charges).
Your satisfaction and peace of mind are our top priority.
If you have any concerns, please feel free to contact us.